Frequently asked questions

Pricing is based on property type, size and current condition — not hours worked. Share these details over WhatsApp, phone or our contact form and we'll confirm a fixed price before booking, with an optional free walkthrough for larger villas and offices.

Most one-off deep cleans can be scheduled within the same week. For move-in/move-out cleans tied to a fixed handover date, we recommend booking at least 3–4 days ahead to guarantee the slot.

Yes — daily, weekly or bi-weekly office cleaning contracts are available, with a dedicated crew assigned to your site and a supervisor doing periodic quality checks.

Bank transfer, major cards and cash on completion. Recurring contracts are typically invoiced monthly.

No. Many clients arrange access via concierge, a smart lock code or a trusted key holder. Our crews always work in teams of two or more and check in with you once the job is complete.

Everything is included — eco-safe, low-fume cleaning products, microfibre cloths, steam and extraction equipment for upholstery, and PPE for the crew. Let us know about any surfaces that need special care.

Yes — every team member is vetted before joining a crew, uniformed on-site, and covered under our company insurance while working in your property.

Flag it within 24 hours of the visit and we'll send the crew back to fix it at no extra charge. This applies to every deep clean and recurring visit.